{"id":1818,"date":"2013-08-11T20:13:42","date_gmt":"2013-08-11T20:13:42","guid":{"rendered":"https:\/\/imperialroses.hu\/gyik\/"},"modified":"2024-06-24T21:49:00","modified_gmt":"2024-06-24T21:49:00","slug":"faq","status":"publish","type":"page","link":"https:\/\/imperialroses.hu\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"row\"  id=\"row-2069318645\">\n\n\t<div id=\"col-1011436583\" class=\"col medium-12 large-12\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >Frequently asked questions<\/span><b><\/b><\/h3><\/div>\n<p class=\"lead\">Informations about shopping, payment and delivery<\/p>\n<div class=\"accordion\" rel=\"\">\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span><strong>How much does delivery cost?<\/strong><\/span><\/a><div class=\"accordion-inner\">\n<p>In-store personal pickup of the purchased items is Free of Charge.<\/p>\n<p>For the entire territory of Hungary (except Pest County and Budapest) is 9,900 HUF.<\/p>\n<p>For the Budapest area: 1,990 HUF<\/p>\n<p>For the Pest County: 4,990 HUF<\/p>\n<p>The price of express delivery (within two hours) and after-hours delivery is 5,000 HUF. (Please indicate this service by phone before placing the order.)<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span><strong>Do you deliver roses outside of Budapest?<\/strong><\/span><\/a><div class=\"accordion-inner\">\n<p>Yes, we also deliver to rural locations. After the address has been provided, the product order page displays the rural delivery prices, which are dependent on the delivery address.<\/p>\n<p>Our personal messengers transport our flowers to rural areas while they are still in water, carefully packaged to maintain their freshness. Because we want to minimize any difficulty, we are unable to entrust the delivery to any other business. Only in this way can we provide the flawless quality to which we have grown accustomed since 2016. <em>(Valentine&#8217;s Day is an exception; we cannot guarantee delivery to rural areas on this day.)<\/em><\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span><strong>Is it possible for an order to be sent and delivered on the same day?<\/strong><\/span><\/a><div class=\"accordion-inner\">\n<p>Yes, of course it is possible. It is also possible to pick up the ordered product in our store in Budapest on the same day, however, these orders must be discussed over the phone in advance. Express delivery on the same day costs 5000 HUF.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span><strong>When the flowers are delivered, will you tell the receiver who sent them?<\/strong> <\/span><\/a><div class=\"accordion-inner\">\n<p>We value discretion greatly, so we will never provide any information to the receiver without your consent.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span><strong>Can I customize my order, or does it have to look exactly like the one in the online shop photo? <\/strong><\/span><\/a><div class=\"accordion-inner\">\n<p>Yes, you can. You can request any color of flowers you desire. Individual assembly is an additional option. There are no limits. It is worthwhile to have a phone conversation with our staff about these desires.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span><strong>Will the item actually look exactly like it does in the picture? <\/strong><\/span><\/a><div class=\"accordion-inner\">\n<p>Every image on our website showcases our finished and delivered work. These are primarily instructive in nature because it is quite challenging to produce two identical compositions because various flowers may be delivered at different times. There can be a very slight variation that is essentially undetectable. We constantly aim for perfection.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span><strong>How will I know when the package was delivered by you?<\/strong><\/span><\/a><div class=\"accordion-inner\">\n<p>We are able to notify you by SMS when the delivery is made. When placing your order, please indicate in the comments section if you would want to receive notifications.<\/p>\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span><strong>Can I pay by bank card in the store?<\/strong><\/span><\/a><div class=\"accordion-inner\">\n<p>Yes, you can.<\/p>\n<\/div><\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\n<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":22,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1818","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/imperialroses.hu\/en\/wp-json\/wp\/v2\/pages\/1818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/imperialroses.hu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/imperialroses.hu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/imperialroses.hu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/imperialroses.hu\/en\/wp-json\/wp\/v2\/comments?post=1818"}],"version-history":[{"count":7,"href":"https:\/\/imperialroses.hu\/en\/wp-json\/wp\/v2\/pages\/1818\/revisions"}],"predecessor-version":[{"id":2178,"href":"https:\/\/imperialroses.hu\/en\/wp-json\/wp\/v2\/pages\/1818\/revisions\/2178"}],"wp:attachment":[{"href":"https:\/\/imperialroses.hu\/en\/wp-json\/wp\/v2\/media?parent=1818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}