FAQ

Frequently asked questions

Informations about shopping, payment and delivery

How much does delivery cost?

In-store personal pickup of the purchased items is Free of Charge.

For the entire territory of Hungary (except Pest County and Budapest) is 9,900 HUF.

For the Budapest area: 1,990 HUF

For the Pest County: 4,990 HUF

The price of express delivery (within two hours) and after-hours delivery is 5,000 HUF. (Please indicate this service by phone before placing the order.)

Do you deliver roses outside of Budapest?

Yes, we also deliver to rural locations. After the address has been provided, the product order page displays the rural delivery prices, which are dependent on the delivery address.

Our personal messengers transport our flowers to rural areas while they are still in water, carefully packaged to maintain their freshness. Because we want to minimize any difficulty, we are unable to entrust the delivery to any other business. Only in this way can we provide the flawless quality to which we have grown accustomed since 2016. (Valentine’s Day is an exception; we cannot guarantee delivery to rural areas on this day.)

Is it possible for an order to be sent and delivered on the same day?

Yes, of course it is possible. It is also possible to pick up the ordered product in our store in Budapest on the same day, however, these orders must be discussed over the phone in advance. Express delivery on the same day costs 5000 HUF.

When the flowers are delivered, will you tell the receiver who sent them?

We value discretion greatly, so we will never provide any information to the receiver without your consent.

Can I customize my order, or does it have to look exactly like the one in the online shop photo?

Yes, you can. You can request any color of flowers you desire. Individual assembly is an additional option. There are no limits. It is worthwhile to have a phone conversation with our staff about these desires.

Will the item actually look exactly like it does in the picture?

Every image on our website showcases our finished and delivered work. These are primarily instructive in nature because it is quite challenging to produce two identical compositions because various flowers may be delivered at different times. There can be a very slight variation that is essentially undetectable. We constantly aim for perfection.

How will I know when the package was delivered by you?

We are able to notify you by SMS when the delivery is made. When placing your order, please indicate in the comments section if you would want to receive notifications.