Payment / Delivery

The prices displayed for the products are in Hungarian Forints. The prices do not include the cost of delivery and handling, and the cost of the other ‘flower storage container’ shown in the picture (vase, bowl). In case price indicated contains such costs, then no extra charge will be added to the price.

Should you inadvertently place an order or place two orders and pay for them, please get in touch with us prior to delivery, and we will reimburse the purchase price. There is an exception if the order is being shipped or has already been prepared by us or our partner.

Methods of Payment

  • online bank card payment via OTP SimplePay (also works on mobile phones);
  • cash in person at our store (1011 Budapest, Fő utca 24);
  • by bank transfer to Imperial Roses Kft’s account number 11712004-22462480 at OTP Bank;

Online bank card payment

Payments using a bank card are performed online via OTP’s SimplePay. The customer can use the OTP SimplePay interface to enter bank card details and pay for the products they have ordered online. Imperial Roses Kft will not get customer bank card information.

DELIVERY

We deliver the products in and around Budapest every day of the week, including Sundays! The delivery is carried out by our own courier.

In Hungary, you can choose from two delivery options: in the morning (between 9:00 a.m. and 12:00 p.m.) and in the afternoon (between 12:00 p.m. and 5:00 p.m.). Before beginning the delivery, our colleague will address any concerns with the customer over the provided phone number.

When handling shipments, our flower delivery service may enlist the assistance of a third party (such as a neighbor, receptionist, or porter) when the receiver is not at the designated address or cannot be reached. When shipments cross international borders, we must abide by the recipient nation’s customs laws and regulations.

Delivery fees:

In-store personal pickup of the purchased items is Free of Charge.

For the entire territory of Hungary (except Pest County and Budapest) is 9,900 HUF.

For the Budapest area: 1,990 HUF

For the Pest County: 4,990 HUF